FREE & FAST shipping on all orders over $90 within Australia.
Fast shipping on all orders under $90 within Australia for a flat rate of $8.50 AUD.
All Australian orders are processed and can be expected to be received within 1-4 days once shipped.
Same day despatch! Any orders placed before 12pm (Australian Eastern Standard Time) on a weekday will be despatched on the same day (providing payment has been received). This excludes public holidays.
Express shipping can expect to arrive in 1-2 days.
Standard shipping can expect to arrive in 2-5 days. Rural areas may add additional time to the delivery. These are provided as guidelines only and we will not be held liable for any delivery delays.
All international orders can expect to be received within 3-10 days once shipped.
All international orders will be dispatched the next day unless otherwise stated (providing payment has been received).
Hoola Collective orders may be subject to import taxes or inspections by the local customs service. These are usually based on the country you are shipping to and are unique to that country.
If items ordered via our website are over a set value by your local authorities, additional taxes may apply. Hoola Collective does NOT set these tax limits or apply them in any way and unfortunately we cannot pre-pay or calculate these taxes for you.
Additional information for all shipping:
- All orders come with a tracking number
- Once dispatched, orders can’t be redirected to a different delivery location
- All domestic orders are posted as “Authority to Leave” parcels so no signature is required and we’ll leave your goodies at the door
- A signature may be required on delivery of international orders. If not signed for, it will be taken to the closest depot and you will need be given a contact card to contact the shipping company
- Once delivered, we are not responsible for the theft or damage of any parcels
- Hoola Collective is not responsible for any return to sender chargers, duties or taxes for both domestic and international orders. All duties and taxes applicable in your country are your responsibility to pay. Please contact your local customs agency for more info
- We do not ship to Christmas Island
- If a parcel is redirected back to us and marked as unclaimed, we are not responsible and do not offer free shipping back to you
By shopping at www.hoolacollective.com, you agree to these shipping terms and conditions.